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Print lab network status

Last updated 22 September 2023

The following summarises any known production and delivery issues across our global network during the coronavirus outbreak and seasonal peaks. This page is updated as soon as news reaches us.

Shipping times to a few destinations are changing daily during the COVID-19 pandemic. Please refer to the individual courier status pages for the latest situation.

Production Shipping
UK Good Some impact

The previous cyber incident that affected Royal Mail international deliveries has been resolved, but deliveries may take slightly longer for the following services:

  • Royal Mail International Tracked
  • Royal Mail International Tracked & Signed
  • Royal Mail International Standard

For the latest information, please check Royal Mail's incident page.

US
Due to peak volumes and limited availability or capacity, there are severe backlogs at USPS entry points (airports), leading to delays of up to 9–27 days.

EU Good Some impact

DPD
A delay of up to 1–2 days for parcels, due to staff shortages.

Greece
Heavy rainstorms, flooding & landslides (5 September) are affecting deliveries in many areas, especially in Central and North Greece.

Ireland
Deliveries into Ireland delayed by up to 9 days due to slower processing of orders through Irish customs.

USA
Good
Good
Canada
Good
Some impact

Alberta, Quebec and Nova Scotia
Wildfires and evacuation orders are affecting deliveries.

Canada express orders shipped from the UK are currently delayed by 3 days; overnight services by 1 day.

Australia & NZ Some impact

Public holiday
29 September

Good
RoW Good Some impact

Shipping to Russia, Ukraine and Belarus has been suspended by shipping carriers.