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Print lab network status

Last updated 7 December 2021

The following summarises any known production and delivery issues across our global network during the coronavirus outbreak and seasonal peaks. This page is updated as soon as news reaches us.

Shipping times to some destinations are changing daily during the COVID-19 pandemic. Please refer to the individual courier status pages for the latest situation.

Production Shipping
UK Some impact

Apparel, cushions (18" & above), woven blankets
1–2-day delay

Mugs
1-day delay

Some impact

Royal Mail
Domestic Royal Mail 1st Class is taking up to 10 days; longer for 2nd Class.

Fedex
Delays of several working days reported.

US
Due to peak volumes and limited availability or capacity, there are severe backlogs at USPS entry points (airports), leading to delays of up to 9–27 days.

EU Good Some impact

Deliveries into Ireland delayed by up to 9 days due to slower processing of orders through Irish customs.

USA Some impact

Pro photo prints
1-day delay

Phone cases
2-day delay

Some impact

USPS shipping is currently taking up to 15 working days.

Expect some delays to all destinations as carriers adjust to reduced staffing and local lockdowns. Refer to the Royal Mail's incident bulletin page or the individual courier pages below.

Canada Good Some impact

Canada express orders shipped from the UK are currently delayed by 3 days; overnight services by 1 day.

Australia & NZ Some impact

All products
1–2-day delay

Some impact

The current Australian lockdown and subsequent boom in e-commerce has been wreaking havoc with domestic shipments. There are reports of 2-week backlogs on previously shipped items, and the system is near breaking point.

Although the situation is improving, we recommend using our Express shipping option to mitigate the delay as much as possible.

RoW Good Some impact

Expect some delays to all destinations as carriers adjust to reduced staffing and local lockdowns. Refer to the Royal Mail's incident bulletin page or the individual courier pages below.