Print lab network status
Last updated 5 March 2021
The following summarises any known production and delivery issues across our global network during the coronavirus outbreak and seasonal peaks. This page is updated as soon as news reaches us.
Shipping times to some destinations are changing daily during the COVID-19 pandemic. Please refer to the individual courier status pages for the latest situation.
Prodigi production status
Production | Shipping | |
UK | Some impact Phone cases | Some impact Domestic US |
EU | Some impact Black framed prints | Some impact Belgium Benelux, France, Germany Spain Exports to the US Expect some delays to all destinations as carriers adjust to reduced staffing and local lockdowns. Refer to the Royal Mail's incident bulletin page or the individual courier pages below. |
USA | Some impact Canvas Phone cases | Some impact USPS shipping is currently taking up to 15 working days. Expect some delays to all destinations as carriers adjust to reduced staffing and local lockdowns. Refer to the Royal Mail's incident bulletin page or the individual courier pages below. |
Please note
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Canada | Good | Some impact Canada Post was closed 21–26 November. The impact has been a processing delay of up to 7 days to shipments accepted from 19 November. This delay is expected to continue into the end of peak period due to an increase in volumes. |
Australia & NZ | Good | Some impact Exports from Australia are delayed. Please refer to the Australia Post status page for the latest list. Deliveries within Australia are liable to some delay due to fewer planes operating and carriers running behind on shipments. In addition, South Australia has gone into a 2-week full lockdown, which may impact some courier delivery times. With the exception of Air New Zealand, all airlines have terminated their Australia to New Zealand services. As of 1st December, the Government has withdrawn all airline subsidies, meaning that couriers now have only 2 passenger aircraft in service (lower deck cargo space only), flying once a week (down from eight, four times weekly). Couriers have continued service into New Zealand but unfortunately will experience a few delays. |
RoW | Good | Some impact Expect some delays to all destinations as carriers adjust to reduced staffing and local lockdowns. Refer to the Royal Mail's incident bulletin page or the individual courier pages below. |