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Print lab network status

Last updated 19 May 2022

The following summarises any known production and delivery issues across our global network during the coronavirus outbreak and seasonal peaks. This page is updated as soon as news reaches us.

Shipping times to some destinations are changing daily during the COVID-19 pandemic. Please refer to the individual courier status pages for the latest situation.

Production Shipping
UK Some impact

Public holidays

  • 2 May Early May bank holiday
  • 9 May Liberation Day, Guernsey (Affects cards, postcards and invitations only.)
 Some impact

Royal Mail
Domestic Royal Mail 1st Class is taking up to 10 days; longer for 2nd Class.

US
Due to peak volumes and limited availability or capacity, there are severe backlogs at USPS entry points (airports), leading to delays of up to 9–27 days.

EU Some impact

Public holidays (NL)

  • 27 April King's birthday
  • 5 May Liberation Day
 Some impact

Deliveries into Ireland delayed by up to 9 days due to slower processing of orders through Irish customs.

USA Good Some impact

USPS shipping is currently taking up to 15 working days.

Expect some delays to all destinations as carriers adjust to reduced staffing. Refer to the Royal Mail's incident bulletin page or the individual courier pages below.
Canada
Some impact

Phone cases
3–5 working days

 Some impact

Canada express orders shipped from the UK are currently delayed by 3 days; overnight services by 1 day.
Australia & NZ Some impact

All products
1–2 working days

Public holidays

  • 25 April Anzac Day
 Some impact

Shipping to Queensland may be delayed due to severe flooding in that state.

The current Australian lockdown and subsequent boom in ecommerce has been wreaking havoc with domestic shipments. There are reports of 2-week backlogs on previously shipped items, and the system is near breaking point.

Although the situation is improving, we recommend using our Express shipping option to mitigate the delay as much as possible.
RoW Good Some impact

Shipping to Russia, Ukraine and Belarus had been suspended by shipping carriers.