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Print lab network status

Last updated 5 August 2022

The following summarises any known production and delivery issues across our global network during the coronavirus outbreak and seasonal peaks. This page is updated as soon as news reaches us.

Shipping times to some destinations are changing daily during the COVID-19 pandemic. Please refer to the individual courier status pages for the latest situation.

Production Shipping
UK Good Some impact

Royal Mail
Some domestic Royal Mail 1st Class is taking up to 10 days; longer for 2nd Class.

US
Due to peak volumes and limited availability or capacity, there are severe backlogs at USPS entry points (airports), leading to delays of up to 9–27 days.

EU Good Some impact

Deliveries into Ireland delayed by up to 9 days due to slower processing of orders through Irish customs.

USA
Some impact

All products
1–2 working days

Some impact

USPS shipping is currently taking up to 15 working days.

Expect some delays to all destinations as carriers adjust to reduced staffing. Refer to the Royal Mail's incident bulletin page or the individual courier pages below.

Canada
Good
Some impact

Canada express orders shipped from the UK are currently delayed by 3 days; overnight services by 1 day.

Australia & NZ
Good
Some impact

Shipping to Queensland may be delayed due to severe flooding in that state.

Recent flooding in the Sydney area has caused disruptions to the carrier networks in the area. All affected areas will be aware of service disruption, but please bear this in mind when dealing with customer enquiries. Read more

The current Australian lockdown and subsequent boom in ecommerce has been wreaking havoc with domestic shipments. There are reports of 2-week backlogs on previously shipped items, and the system is near breaking point. Although the situation is improving, we recommend using our Express shipping option to mitigate the delay as much as possible.

RoW Good Some impact

Shipping to Russia, Ukraine and Belarus had been suspended by shipping carriers.