Print lab network status
Last updated 18 March 2024
The following summarises any known production and delivery issues across our global network. This page is updated as soon as news reaches us.
Please also refer to the individual courier status pages for detailed shipping information.
Prodigi production status
Production | Shipping | |
UK | Some impact Mugs, phone cases1–2-day delay | Some impact Royal MailThe previous cyber incident that affected Royal Mail international deliveries has been resolved, but deliveries may take slightly longer for the following services:
For the latest information, please check Royal Mail's incident page. USDue to peak volumes and limited availability or capacity, there are severe backlogs at USPS entry points (airports), leading to delays of up to 9–27 days. |
EU | Good | Some impact DPDA delay of up to 1–2 days for parcels, due to staff shortages. IrelandDeliveries into Ireland delayed by up to 9 days due to slower processing of orders through Irish customs. ItalyDistruption from 10 February due to industrial strike action at Malpensa airport. GermanyPossible distruption due to industrial strike action at airports. |
USA | Some impact Phone cases2-day delay | Good |
Canada | Good | Some impact Orders shipped from the UKExpress currently delayed by 3 days; overnight by 1 day. |
Australia & NZ | Some impact Labour DayPrint facilities will be closed on Monday 11th March for Labour Day. | Some impact NT floodingNo access via rail or road into Darwin, Tennant Creek or Katherine. |
RoW | Good | Some impact Israel Israel Post is continuing to provide postal services, but all items are subject to delay. The current military situation means many cancelled flights, closed roads and security restrictions. PalestinePostal services are completely suspended. Russia, Ukraine, BelarusShipping has been suspended by carriers to these countries. |