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Print lab network status

Last updated 16 September 2021

The following summarises any known production and delivery issues across our global network during the coronavirus outbreak and seasonal peaks. This page is updated as soon as news reaches us.

Shipping times to some destinations are changing daily during the COVID-19 pandemic. Please refer to the individual courier status pages for the latest situation.

Production Shipping
UK Good Some impact

Domestic
Royal Mail 1st Class is taking up to 10 days; longer for 2nd Class.

International
Some DHL items are delayed leaving the UK due to adverse weather conditions.

US
Due to peak volumes and limited availability or capacity, there are severe backlogs at USPS entry points (airports), leading to delays of up to 9–27 days.

EU Good Some impact

Deliveries into Ireland delayed by up to 9 days due to slower processing of orders through Irish customs.

USA Some impact

Phone cases
5-day delay

Some impact

USPS shipping is currently taking up to 15 working days.

Expect some delays to all destinations as carriers adjust to reduced staffing and local lockdowns. Refer to the Royal Mail's incident bulletin page or the individual courier pages below.

Canada Good Some impact

Canada express orders shipped from the UK are currently delayed by 3 days; overnight services by 1 day.

Australia & NZ Good Some impact

Suspension of Parcel Post collections in NSW, ACT & VIC., due to a combination staff in isolation, temporary closure of some sites for deep cleaning, and greater than expected parcel volumes.

Australia Post also are suspending all pick up services from 7am Saturday 4 September until 7am Tuesday 7 September (Australia local time).

Other deliveries within Australia are liable to some delay due to fewer planes operating and carriers running behind on shipments.

Exports from Australia are delayed. Please refer to the Australia Post status page for the latest list.

With the exception of Air New Zealand, all airlines have terminated their Australia to New Zealand services. As of 1st December, the Government has withdrawn all airline subsidies, meaning that couriers now have only 2 passenger aircraft in service (lower deck cargo space only), flying once a week (down from eight, four times weekly). Couriers have continued service into New Zealand but unfortunately will experience a few delays.

RoW Good Some impact

Expect some delays to all destinations as carriers adjust to reduced staffing and local lockdowns. Refer to the Royal Mail's incident bulletin page or the individual courier pages below.