Production status during the coronavirus outbreak

Last updated 27 March 2020

The following summary provides live updates of any known production issues across our global network. We will update this page in real time; as soon as news reaches us.

Shipping times to some destinations are changing daily. Please refer to the individual courier status pages for the latest situation.

Production Shipping
UK Some impact

Coloured mugs and washbags are currently unavailable.

All other UK production is operating normally.

Good
EU Good Some impact

Shipping times are increasing in Italy due to the latest closures.

Please refer to the Royal Mail's international status page for more details, and a country-by-country breakdown.

USA Some impact

Framed products are on a Monday through Thursday production schedule to allow for a weekly deep clean of the facility from Friday to Sunday. This modified schedule may slow down production times.

Other US products may experience a 1–3-day increase in production time.

Good
Canada Good Good
Australia Some impact

The production of most items is operating with reduced staff, although disruption is being kept to a minimum at this stage.

Some impact

Exports are delayed, with shipments to some countries entirely suspended. Please refer to the Australia Post status page for the latest list.

Deliveries within Australia are currently operating as normal.

Australia & NZ Some impact

The production of most items is operating with reduced staff, although disruption is being kept to a minimum at this stage.

Some impact

Exports from Australia are delayed, with shipments to some countries entirely suspended. Please refer to the Australia Post status page for the latest list.

New Zealand orders are automatically being re-routed to Australia Post due to lock-down with other carriers.

Deliveries within Australia are currently operating as normal.

RoW Some impact

Standard phone cases from India are no longer being despatched. The factory is closed until 31st March.

Good