Skip to main content

Print lab network status

Last updated 19 April 2024

The following summarises any known production and delivery issues across our global network. This page is updated as soon as news reaches us.

Please also refer to the individual courier status pages for detailed shipping information.

Production Shipping
UK Some impact

Mugs, phone cases

1–2-day delay

Some impact

Royal Mail

The previous cyber incident that affected Royal Mail international deliveries has been resolved, but deliveries may take slightly longer for the following services:

  • Royal Mail International Tracked
  • Royal Mail International Tracked & Signed
  • Royal Mail International Standard

For the latest information, please check Royal Mail's incident page.

US

Due to peak volumes and limited availability or capacity, there are severe backlogs at USPS entry points (airports), leading to delays of up to 9–27 days.

EU Good Some impact

DPD

A delay of up to 1–2 days for parcels, due to staff shortages.

Ireland

Deliveries into Ireland delayed by up to 9 days due to slower processing of orders through Irish customs.

Germany

Possible distruption due to industrial strike action at airports.

USA
Some impact

Phone cases

2-day delay

 Good
Canada
Good
Some impact

Orders shipped from the UK

Express currently delayed by 3 days; overnight by 1 day.

Australia & NZ Some impact

Public holiday

25 April (Anzac Day)

Good
RoW Good Some impact

Israel

Israel Post is continuing to provide postal services, but all items are subject to delay. The current military situation means many cancelled flights, closed roads and security restrictions.
The retention period for unclaimed items has been extended to 30 days throughout the country.
Royal Mail is currently unable to accept items addressed to Gaza or Khan Yunis.

Palestine

Postal services are completely suspended.

Russia, Ukraine, Belarus

Shipping has been suspended by carriers to these countries.