Delivering B2B orders with Prodigi

Prodigi supports four ordering routes. For B2B work, the right one depends on volume and repetition:

Note: most bulk order jobs run through either the CSV importer or the manual order form — this guide focuses on those two.

How it works

1. Prepare your file. Export orders from Shopify, Etsy, or WooCommerce (their native CSV export formats are supported directly, no editing needed), or use the Prodigi CSV format for everything else — including orders that never touched an ecommerce platform, such as a corporate gifting list. Download the format at prodigi.com/downloads (Solutions → CSV import).
2. Upload to your dashboard via 'Import orders'.
3. Review and edit. Every imported order appears on screen. Orders with missing or problematic details are flagged with a banner so you can fix them before submission. You get full image-editing control per order, and the system warns you if image quality may not be good enough for the selected product.
4. Submit. Orders process individually and disappear from the list as they go — a large import takes a few seconds per order. Failed orders can be retried.
5. Manage. Track status, shipping details, and edits per order from the dashboard.

The Prodigi CSV format

One row per line item. The exact column set (from the current published template, dated 19 May 2025):

The rules that matter for B2B jobs

Worked example — mixed drop to three sites

Order ID,Recipient Name,Address 1,Town,Country Code,Postcode,Shipping,Sku,Quantity,fileurl
HG-LON-01,Harbour Hotel London,1 Dock St,London,GB,E1 8JX,STANDARD,GLOBAL-CFPM-16X20,4,https://cdn.example.com/art/marina.png
HG-LON-01,Harbour Hotel London,1 Dock St,London,GB,E1 8JX,STANDARD,GLOBAL-CFPM-20X28,2,https://cdn.example.com/art/harbour.png
HG-MAN-02,Harbour Hotel Manchester,20 Quay Rd,Manchester,GB,M50 3AZ,STANDARD,GLOBAL-CFPM-16X20,4,https://cdn.example.com/art/marina.png
HG-BER-03,Harbour Hotel Berlin,Uferstr. 5,Berlin,DE,10117,STANDARD,GLOBAL-CFPM-16X20,4,https://cdn.example.com/art/marina.png

Three orders, one upload. Because these are global products, the London and Manchester orders produce in the UK and the Berlin order produces in the EU — automatically, with no customs friction on the German delivery.

The manual order form places orders one at a time through the dashboard — no spreadsheet, no setup. For a lot of B2B work it's the most direct route, and for bespoke bulk orders to a single address it's often the better choice.

When it's the right choice

• Bespoke bulk to one address — a full art package for a single hotel, an office fit-out, or a restaurant.
• Multiples of the same product to one destination.
• Jobs where you want to configure each product visually and check the preview before you commit.
• One-off orders, proofs, and samples.

How it works

1. Create an order from the dashboard.
2. Add your products, upload and position the artwork, and set attributes and quantities.
3. Enter the delivery address.
4. Review the live preview and price, then submit.

The Selling B2B with Prodigi guide lists the questions to pin down; here's how Prodigi supports each.

Email sales@prodigi.com with the following — a complete request gets a fast, accurate quote; a vague one gets a round of questions:

1. Product(s) and SKU(s), or a description if unsure
2. Quantities, and whether it's one-off or recurring
3. Destination(s) — single address, multi-site list, or consumer addresses
4. Required delivery date(s) and any flexibility
5. Packaging requirements — individual boxing, inserts, palletisation
6. Artwork status — ready, in progress, or needs specification
7. Anything unusual — fixings, install requirements, site constraints

For how payment works, including options for high-volume accounts, see our payments & pricing FAQs.